Purpose / Impact on Organization: Contribute to meeting or exceeding store sales and profit targets by: Passionately inspiring consumer loyalty to the brand; Effectively serving and selling to customers; Diligently executing store operations.
Key Responsibilities
Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.
Execute the Brand Customer Service standards to meet or exceed customersexpectations
Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
Use Seasonal Brand and product knowledge effectively during sales interactions
Communicate product features and perks and unique selling points clearly to address customersneeds and strengthen their connection to the Brand
Adhere to all established policies and procedures
Execute and maintain established Visual Merchandising and In-Store Communication standards
Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the stores entire product offer is represented on the sales floor
Complete cash register transactions quickly and accurately
Minimize loss in both, the stockroom and the sales floor
Perform all store operations in a safe, effective and productive manner
Collaborate productively and respectfully with team members
Complete all applicable training programs and effectively apply the learning on the job
Seek coaching and learning opportunities to continually improve your performance
Key Relationships
Customers
Peers and Supervisor
Knowledge, Capabilities and Experience
Retail Professional Competencies
Minimum Qualifications
High school education is a must
Preferably 6 months working in a sports/fashion customer commercial focused retail workplace
Basic numeracy, literacy and verbal communication skills
Experience Level
Mid Level
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