Job Role: Associate/Senior Associate Customer Service

Location: Kharadi, Pune

Experience: 0 – 5 Year

Designation: Associate Customer Service

About the Role

We are looking for a motivated and detail-oriented Associate Customer Service professional to join our team in Pune. This is an excellent prospect for freshers or early-career individuals who are eager to build a career in customer service within a dynamic and supportive workplace.

Key Responsibilities
Handle and process a high volume of customer service tasks efficiently while meeting daily targets
Communicate effectively with internal and external stakeholders via written and verbal channels
Maintain accuracy and attention to detail across all assigned tasks
Adhere to defined timescales and service level agreements (SLAs)




Collaborate with team members to ensure seamless service delivery

Required Skills & Qualifications
Education: Graduation required
Communication: Excellent verbal and written communication skills in English, with the ability to adapt style to suit different business audiences
Teamwork: Solid team player with a collaborative mindset
Attention to Detail: Ability to work with precision under tight deadlines
Efficiency: Proven ability (or aptitude) to process high volumes of tasks while maintaining quality and achieving set targets

Allianz is an equal opportunity employer. We welcome applications from all qualified candidates.

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