**Work Experience**

**Job Requirement:**

+ Knowledge on ITIL framework;

+ Technical ability to provide 1st level network monitoring;

+ Technical ability to provide basic fault finding and fault escalation;

+ Valuable understanding of incident management activities;

+ Good ability to follow and documented operational processes;

+ Basic understanding of Ethernet, Spanning Tree, TCP/IP, Routing (RIP, EIGRP, OSPF, BGP);

+ Basic understanding of IOS and CatOS;

+ Experience with ticket management and change request management systems;

+ Experience with network monitoring / management tools/ analysis tools;

+ Experience with liaising with carriers and vendors for faults; and

+ Good communications and interpersonal skills.

+ Day-to-day maintenance and backup.

+ SLA Maintenance/ Management, monthly Uptime reports, bandwidth utilization reports & interface utilization/reporting of all the devices.





+ Trouble shooting and debugging of Network and Application access issues.

+ Incident management.

+ Submission of periodical reports on the performance of the equipment's and its review.

+ SLA maintenance/management, daily, weekly, and quarterly interface utilization report, hardware report etc.

+ Open for 24*7 Shift.

**Qualification: B.E / B.Tech. / MCA with CCNA or equivalent certification**

**Desired Experience:**

+ Any Technical Graduate with hands on experience with networking, routing, switching is necessary with minimum 2+ years of experience.

+ Network engineer with basic networking technology skills; Good understanding of cross platform technologies; and should be familiar with Cisco based technologies and products. (working hours 24x7, shift based)

📌 Network Engineer- (Mumbai)
🏢 NTT America
📍 Mumbai