Job description

As a market leader, we at E+G India are looking for an enthusiastic and dedicated individual to be a part of a dynamic team focused at offering optimum solutions to our customers nationwide.

Key Responsibilities
1. Technical Support to Customers
- Understand customer requirements, drawings, applications, and technical queries.
- Suggest suitable Elesa+Ganter products based on application, dimensions, material, load, operating conditions, and availability.
- Help customers identify correct product codes from catalogues, website, and internal product data.
- Provide basic technical clarifications related to product selection, interchangeability, installation, and application suitability.
- Coordinate with the Product Manager and parent company teams for complex technical queries, wherever required.

2. Quotations and Offers
- Prepare quotations in Microsoft Dynamics 365 Business Central.
- Ensure correct item codes, descriptions, prices, discounts, lead times, freight terms, and quotation validity are mentioned.




- Review customer enquiries and ensure that quotations are complete, accurate, and commercially clear.
- Coordinate internally for stock status, lead time, special pricing, delivery feasibility, and customer-specific requirements.
- Maintain proper quotation records and update enquiry / quotation status as required.

3. Customer Follow-up and Conversion Support
- Stay in regular touch with customers after sending quotations.
- Follow up for technical clarifications, pending decisions, revised requirements, and order conversion.
- Support field sales team by providing quotation status, technical inputs, and customer communication updates.
- Identify reasons for lost quotations and share helpful feedback with Sales and Product Manager.

4. Coordination with Internal Teams
- Work closely with Sales, Inside Sales, Orders, Warehouse, Logistics, and Purchase teams to ensure smooth customer service.
- Coordinate for urgent enquiries, special items, i

📌 Inside Sales Engineer (Industrial Area)
🏢 Elesa+Ganter India
📍 Industrial Area