Company Description Almuqeet Systems is a telecom technology provider delivering carrier-grade messaging infrastructure, including SMSC platforms, for telecom operators, SMS aggregators, and CPaaS providers worldwide. Its scalable solutions support global communication networks through SMSC systems, SMS and USSD gateways, messaging firewalls, and number intelligence APIs.

JOB TITLE: Product Support Engineer

Product and DevOps Support

SHIFT: 9 hours. Candidates should be comfortable with a rotational shift and working from the office.

EXPERIENCE: 2-4 Years in Product or Server support

Monitor the product server and performance in real time.

Solid working knowledge of web applications, RESTful APIs, request–response flow, and client–server architecture
Hands-on exposure to Linux and Windows Server environments, especially Linux Servers (Ubuntu / Rocky / RedHat)
Basic knowledge of databases (PostgreSQL or MS SQL),



including query execution, troubleshooting, and database connectivity validation.
Familiarity with DNS/NS, IIS, Apache, and NGINX for basic configuration on checks and service monitoring.
Robust understanding of TCP/IP fundamentals, ports, firewall basics, and connectivity testing using tools like Telnet and Netstat.
Experience with monitoring systems, ticketing platforms, and SSH tools for remote server access and incident handling.
Good to have experience with Wireshark, Postman, Zabbix, and Grafana.
Proactive and R&D-oriented; approach to problem-solving

Ability to investigate root causes instead of temporary fixes

Strong communication on skills, hold on English language and client coordination on skills

📌 Product Support Engineer (Sahibzada Ajit Singh Nagar)
🏢 Almuqeet Systems
📍 Sahibzada Ajit Singh Nagar