Marketplace Operations

- ? Manage daily operations on Amazon Seller Central and Flipkart Seller Hub
- ? Track orders, dispatch status, cancellations, returns and customer issues
- ? Maintain listing hygiene across marketplaces
- ? Update product titles, descriptions, images, pricing, offers and stock status
- ? Coordinate with marketplace support teams for issues, claims and escalations
- ? Support campaign execution, deal participation and pricing updates
- ? Monitor account health, order defect rate, return rate and fulfilment performance

Quick Commerce Operations

- ? Coordinate operations across Zepto, Blinkit, BigBasket, Swiggy Instamart and other quick commerce platforms
- ? Track SKU availability, stock movement and replenishment requirements
- ? Coordinate with platform teams for listing updates, pricing, promotions and inventory visibility
- ? Monitor rapid moving SKUs and avoid stockouts
- ? Share daily quick commerce sales and inventory reports

Shopify and D2C Operations

- ? Manage end to end Shopify backend operations
- ? Track website orders, payments, inventory and fulfilment status
- ? Coordinate product uploads, pricing updates, discount codes and stock updates
- ? Monitor top selling SKUs, low stock SKUs and slow moving products
- ? Coordinate with logistics partners for dispatch, delivery and returns
- ? Maintain clean product data across the Shopify store

Inventory and Warehouse Coordination

- ? Coordinate with warehouse team for product dispatch and stock movement
- ? Track inventory across marketplaces, Shopify, quick commerce and B2B orders
- ? Maintain SKU level stock reports
- ? Raise alerts for low stock,



overstock and dead stock
- ? Coordinate packing, dispatch, inward and outward stock movement
- ? Ensure inventory data is updated accurately across all platforms

B2B Order Management

- ? Manage B2B order processing and coordination
- ? Track bulk orders, distributor orders, institutional orders and partner orders
- ? Coordinate pricing, availability, dispatch and delivery timelines
- ? Maintain B2B order records and payment follow ups with the concerned team
- ? Support documentation required for dispatch and reconciliation

Reporting and Data Analysis

- ? Prepare daily sales, inventory, order and return reports
- ? Track top SKUs, low performing SKUs and platform wise performance
- ? Use Excel for VLOOKUP, Pivot Tables and basic data analysis
- ? Share insights on stockouts, returns, cancellations, delayed dispatches and claims
- ? Maintain dashboards for marketplace and Shopify performance
- ? Support marketing and leadership team with operational data

Returns, Claims and Reconciliation

- ? Track returns, RTOs, damaged products and customer claims
- ? Coordinate claim reconciliation with Amazon, Flipkart and other platforms
- ? Follow up for pending claims, payment mismatches and deductions
- ? Maintain records of marketplace deductions, penalties and recoveries
- ? Work with finance team for payout reconciliation and reporting"
- Exposure to quick commerce platforms like Zepto, Blinkit, BigBasket or Swiggy Instamart is a strong plus
- Strong Excel skills including VLOOKUP, Pivot Tables and reporting
- Good understanding of order management, inventory coordination and dispat

📌 Senior E-commerce Operations Executive (Maharashtra)
🏢 Midas Fintech Solutions
📍 Maharashtra