We are looking for a highly skilled and experienced Reception Executive to join our team at Nirali Hospital. The ideal candidate will have 1+ year of experience in a similar role.
Roles and Responsibility
- Manage front desk operations, including handling phone calls, emails, and walk-ins.
- Provide exceptional customer service to patients, visitors, and staff.
- Handle patient inquiries, resolve issues, and provide information about hospital services.
- Maintain accurate records and reports, including patient data and communication logs.
- Coordinate with other departments to ensure smooth workflow and efficient operations.
- Develop and implement effective filing systems, both physical and digital.
Job Requirements
- Strong communication and interpersonal skills are essential.
- Ability to work effectively in a fast-paced environment and prioritize tasks.
- Proficiency in Microsoft Office applications, particularly Excel and Word.
- Experience with electronic health records (EHR) systems is preferred.
- Solid problem-solving skills and the ability to think critically.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- A graduate degree is required.