Role & responsibilities :

- Guest Relations & Front Office Management:
- Welcome and assist clients, VIP guests, and senior stakeholders with warmth and professionalism.
- Manage the reception area, ensuring it is clean, presentable, and aligned with brand standards.
- Maintain a daily visitor log and coordinate access with security personnel.
- Manage incoming calls, emails, and courier distribution, redirect inquiries to the appropriate departments.

Client & Meeting Coordination:

- Arrange meeting rooms, assist with AV setup, and provide hospitality during meetings (refreshments, welcome kits, brochures).
- Coordinate with sales, CRM, and senior leadership to ensure a smooth guest journey during project or investment-related visits. Petty Cash Handling:
- Maintain and disburse petty cash for approved office-related expenses (courier, stationery, transport, supplies).
- Keep accurate records of all cash transactions, maintain vouchers, and submit timely expense reports for reconciliation.
- Ensure petty cash limits are adhered to and replenishments are requested when needed.

Travel Desk Management:

- Coordinate travel bookings (flights, trains, cabs) and accommodation for employees, guests, or visiting consultants.
- Manage airport pick-up/drop logistics for VIP guests and senior management.




- Liaise with travel agents or vendors to ensure cost-effective and timely arrangements.
- Maintain records of all bookings and ensure proper documentation is in place for audits or claims.

Administrative Support:

- Assist HR/Admin in coordinating internal events, conferences, and training sessions. • Monitor inventory of reception and pantry supplies, coordinate with vendors for replenishments. • Support facility management activities such as ID card issuance, meeting room scheduling, and maintenance coordination. .

REPORTING TO: Site head

LOCATION: Chembur, Deonar, Purva Clermont

Preferred candidate profile :

QUALIFICATION:

Graduate in Hospitality, Communications, or Business Administration

EXPERIENCE :

- 3-5 years of experience in front office, guest relations, or administration roles (real estate, hospitality, or corporate setting preferred).
- Graduate in Hospitality, Business Administration, or a related field.
- Strong communication and interpersonal skills with a polished, professional demeanour.
- Experience handling petty cash and basic finance documentation.
- Proficiency in MS Office (Word, Excel, Outlook); knowledge of travel booking tools or visitor management systems is an advantage.
- High attention to detail, discretion, and organizational ability.

📌 Guest Relations Executive (Mumbai)
🏢 Puravankara
📍 Mumbai