Module: Field Support Engineer
Location: Mumbai- 1) Kurla to Churchgate, 2) Borivali to Malad.
Experience: 1 year of experience
Fuel Expenses- Yes

Roles & Responsibilities

- Week off depends upon roster/No Fixed Saturday/Sunday & Holiday off.

- Need to visit Reliance Retail stores- for example: Reliance Digital Store.

- Having personal vehicle (bike) is mandatory.

- Working on National Holidays against which you shall be eligible for double pay.

- Public Holiday will be working against which comp off will be provided.

- Provide outside support to Reliance Retail Outlets for all IT calls (Must have Knowledge on PC, Printers & Basic Knowledge of Networking, Networking Equipments)

- Coordinate with Regional Coordinator for tasks and activities to be performed.

- Will perform Periodic Preventive Maintenance activities.





- Get signoffs for activities performed from Store Manager, State IT team and send a report to Retail Helpdesk.

- Coordinate with Retail Helpdesk for ticket status and call closure.

- Coordinate with Retail Helpdesk for Vendor related issues and escalate issues as may be required.

- Coordinate with MSL logistics for spares availability

- Perform initial physical inventory verification and asset tagging and submit a report.

- Carry out IMAC activity.

- Will perform Rollout activity.

- 50%-70% travelling will be there to cater services.

- Experience into Hardware & networking.

- Perform Preventive Maintenance.

📌 Field Engineer (Maharashtra)
🏢 Rigved Technologies
📍 Maharashtra