Job Description

As a Sales Advisor at HM, you ll play a key role in creating an outstanding customer experience. You ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you ll contribute to both your own success and the success of the company.

You will:

- Share your fashion and product knowledge to help customers make informed choices.
- Collaborate with your team to deliver exceptional service at every step of the customer journey.
- Ensure the sales floor and back of house are well-stocked, organized, and inviting.
- Support with opening and closing of the store.
- Represent yourself and the brand positively during all customer interactions.

WHO YOU LL WORK WITH

Our stores are the heart of our brand, where customers experience our fashion firsthand. As part of the dynamic Store Team, every role from Sales Advisors to Assistant Store Managers and Delivery Responsible in larger stores contributes to creating an inspiring and welcoming environment. You ll also connect with the wider Area Team,



collaborating across stores to share insights and drive success together. Alongside your team, youll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

WHO YOU ARE

- Experience in customer service within fashion, retail, or similar fields.
- Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
- Thriving in collaborative and agile environments.
- Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
- Flexible and action oriented.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sales Advisor (Maharashtra)
🏢 H&M
📍 Maharashtra