Call :(phone hidden)

- 4+ years Certifications / Training ECIH, CCIE, Splunk, QRadar, ArcSight, SentinelRSA etc.

Key Skills :-

- Minimum 4 years of experience in monitoring SIEM and incident management in SOC and handling tickets
- Knowledge and experience of working with OS, Applications, Network security tools
- Competency in Network/ Apps/ OS/ DB with some forensics
- CCNA/ SANS GSEC/ GCIH
- Must be an Engineering graduate
- The experience should include security log analysis and correlation
- ArcSight product knowledge and certification
- Valuable knowledge in networking concepts and experience in information security operations
- Excellent analytical and logical analysis skill
- Knowledge base management

Key Responsibilities :-

- Monitors and manages SIEM and point tools




- Handles incident management and change management process
- Analyses incident nature in detail and maps solution with knowledge base
- Maintains knowledge base database
- Ensures quality in call handling Ensures call escalation as per escalation chart by adhering to SLA

Key Operational Activities : -

- Monitors and manages SIEM and other point tools
- Handles incident management and change management process
- Analyses incident nature in detail and maps solution with knowledge base
- Maintains knowledge base database Ensures quality in call handling Ensures call escalation as per escalation chart by adhering to SLA

📌 SOCProfessional (Kerala)
🏢 Contactx Resource Management
📍 Kerala