We are looking for a dynamic candidate who can work from the client's office as a Statutory Compliance Helpdesk Executive and also coordinate with statutory authorities such as EPFO and ESIC whenever required.
Key Responsibilities
- Work from the client's premises as the Labour Law Helpdesk Executive.
- Act as the first point of contact for employees regarding PF, ESIC, labour law, and statutory compliance queries.
- Coordinate with the client's HR and payroll teams for statutory compliance requirements.
- Assist employees with UAN activation, KYC updates, PF transfers, claim status, nominations, and ESIC-related issues.
- Collect, verify, and maintain employee documents for statutory compliance.
- Coordinate with the Motta & Associates back-office team for compliance processing.
- Prepare and maintain compliance trackers, MIS reports, and documentation.
- Draft and respond to qualified emails and follow up with clients.
- Visit EPFO and ESIC offices for submission of documents, follow-up of pending cases, claim processing, inspections, KYC corrections, UAN issues, and liaison with officials.
- Follow up with government authorities to ensure timely resolution of statutory matters.
- Maintain confidentiality and provide excellent service to clients.