- Manage and oversee the collections process to ensure timely recovery of outstanding debts.
- Develop and implement effective strategies to improve collection efficiency and reduce delinquencies.
- Collaborate with internal teams to resolve customer complaints and disputes.
- Analyze and report on collection performance metrics to identify areas for improvement.
- Ensure compliance with company policies and regulatory requirements.
- Lead and motivate a team of collection professionals to achieve targets.
Job Requirements
- Proven experience in collections management or a related field.
- Strong knowledge of employment firms and recruitment services.
- Excellent communication, negotiation, and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Solid analytical and reporting skills.
- Experience with business systems and software applications.
📌 Area Collections Manager (New Delhi)
🏢 Wenger and Watson
📍 New Delhi
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