Location: Tiruninravur, Chennai
Qualification: Any Degree
Experience: 01 Year
Salary: 16,000–18,000 per month
Incentives: 10,000–20,000 (performance-based)
Job Description:
- Handle customer calls regarding product service requests and repairs.
- Register customer complaints and create service tickets.
- Coordinate with service engineers and customers for appointments and updates.
- Maintain customer records and service reports in the system.
- Prepare daily reports using Microsoft Excel.
- Ensure customers receive timely updates on repair status and service completion.
Required Skills:
- Valuable communication and customer handling skills.
- Basic knowledge of Microsoft Excel (formulas, filters, sorting).
- Basic computer knowledge and data entry skills.
- Ability to coordinate with customers and internal teams.
📌 Customer Care Executive (Tamil Nadu)
🏢 Tvs training and services
📍 Tamil Nadu
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