UCCE Engineer (Tamil Nadu)

UCCE Engineer (Tamil Nadu)

01 Aug
|
Servion
|
Tamil Nadu

01 Aug

Servion

Tamil Nadu

Valuable Knowledge of UCCE & PCCE setup/components .Knowledge of VOIP, CUCM and Voice Gateway as well as End point registration, Out bound dailaing Set up -LCM ,CCMP & recording solution knowledge required.DBA,SQL related knowledge is desirable.IVR or CVP related knowledge is also desired and would be an added advantage.

- Cisco UCCE
- Cisco Unified CM (CUCM)
- Cisco Finesse
- Cisco Unified Intelligence Center (CUIC)
- Cisco Unified CVP
- Cisco Voice Portal (VVB)
- Cisco Outbound Dialer

- Design voice routing, call flows, skills-based routing, precision routing, and queue management strategies.
- Lead complex voice and contact center troubleshooting activities.

📌 UCCE Engineer (Tamil Nadu)
🏢 Servion
📍 Tamil Nadu

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