We are seeking an experienced Integration Specialist with expertise in ServiceNow, SolarWinds APIs, and enterprise system integrations. The ideal candidate will be responsible for designing, developing, and implementing API-driven integrations to enable seamless communication between ServiceNow and various enterprise platforms.
Key Responsibilities
- Design and implement integrations between ServiceNow (ITSM, ITOM, CMDB) and external systems such as Cisco Meraki.
- Develop and maintain API-based integration workflows across infrastructure, monitoring, and automation platforms.
- Enable real-time data synchronization between ServiceNow, SolarWinds,and other enterprise systems.
- Integrate monitoring and operational data into reporting platforms such as Power BI (preferred).
- Troubleshoot and resolve integration-related issues to ensure high availability and performance.
- Collaborate with cross-functional teams to gather integration requirements and deliver scalable solutions.
- Prepare and maintain technical documentation for integrations, APIs, and workflows.
- Follow best practices for security, performance, and governance in integration development.
Must- Have Skills
- Strong hands-on experience with ServiceNow (ITSM, ITOM, CMDB)
- Experience with SolarWinds APIs and enterprise monitoring integrations
- Expertise in REST APIs, web services, and API-based integrations
- Experience integrating Cisco Meraki with ServiceNow
- Knowledge of infrastructure monitoring and automation workflows
- Robust troubleshooting and analytical skills
- Excellent communication and stakeholder management abilities
Good to have Skills
- Experience with Power BI integration and reporting
- Knowledge of enterprise IT operations and automation tools
- Exposure to cloud-based integration platforms is an added advantage
📌 Integration Specialist - SolarWinds and ServiceNow (West Bengal)
🏢 Sunware Technologies
📍 West Bengal
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