Call gaurav@ (phone hidden) ( Don not click on apply only call this number to sechdule interview or any information)

Greeting !!!

We have opening for Chat Process

Job Description:

- Qualification : Graduate
- Age limit - 30 years
- Minimum 2 years of international customer service experience supporting chat or mobile messaging channels.
- 5 days working and 2 days off.
- Should be ok with night shift and rotational off.
- Typing speed of at least 50 WPM with 90% accuracy
- Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge
- Multitasking: Ability to Toggle Between Screens/Tools
- Excellent communication skills.
- Salary : Up to 5 LPA
- Work Location :Q City, Hyderabad
- 2-way cab facility will be provided ( Upto 25K.M.)

Roles & Responsibilities:

- Deliver world-class customer service, while responding to Customer inquiries and concerns via multiple channels (web chat, mobile messaging, etc.)




- Build meaningful relationships with our customers through a consultative approach, understanding their current and future needs, providing first contact resolution, and negotiating a positive outcome for the Customer
- Enhance our customers experience by identifying opportunities to offer products based on Cardmembers needs.
- Meet and exceed quality goals, compliance regulations and productivity targets.
- Navigate computer systems and applications to service our customers and enable them to get the most from our online and mobile platforms.
- Document necessary information, such as payment details, Customers change of details, change of address and travel notifications.

Interested Candidates Call gaurav@(phone hidden)

📌 International Chat Process (Telangana)
🏢 Wroots Global
📍 Telangana