01 Aug
|
OSI Systems
|
Telangana
01 Aug
OSI Systems
Telangana
Roles and Responsibilities :
- Handle customer inquiries, resolve issues, and provide solutions via phone calls in a professional and courteous manner.
- Process customer requests for product information, orders, returns, and exchanges while maintaining accurate records of interactions.
- Identify opportunities to upsell/cross-sell relevant products or services based on customer needs and preferences.
- Escalate complex issues to senior team members or supervisors when necessary.
Job Requirements :
- 2-4 years of experience in an international voice process workplace (BPO/call center).
- Strong communication skills with excellent verbal fluency in English language.
- Ability to work effectively under pressure handling multiple tasks simultaneously with minimal supervision.
📌 Customer Service Executive (Telangana)
🏢 OSI Systems
📍 Telangana