We are looking for a professional and customer-focused Front Desk Receptionist to manage the hotel's reception and ensure a seamless guest experience. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to handle guest check-ins, reservations, and front office operations efficiently.
Role & Responsibilities
* Welcome guests and manage check-in/check-out procedures
* Handle room reservations, calls, emails, and guest inquiries
* Maintain guest records, billing, and front desk documentation
* Coordinate with housekeeping and other departments for guest services
* Resolve guest concerns and ensure a positive hospitality experience
* Maintain a professional and organized reception area
Preferred Candidate Profile
* 1-3 years of experience in hotel front office or hospitality preferred
* Good communication and interpersonal skills
* Knowledge of PMS software and reservation management is preferred
* Pleasant personality with a customer-centric approach
* Comfortable working rotational shifts, weekends, and holidays
* Hotel Management degree/diploma will be an added advantage
Perks & Benefits
* Competitive salary package
* Career growth opportunities
* Training and skill development
* Supportive work workplace
* Paid leave and statutory benefits as per company policy
📌 Front Desk Receptionist (Madhya Pradesh)
🏢 Eco Stay Hotel
📍 Madhya Pradesh
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