- Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel s goals and strategic plan
- Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members
- Initiate, coordinate, deliver and follow-up on all training activities within the hotel
- Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry
- Update and maintain accurate records of training activities and participant information
- Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
- Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees
- Share responsibilities for the integration and orientation process of new hires
- Assist with the implementation of recent policies, procedures, and standards
- Prepare and submit training reports
- Be fully conversant with hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Be aware of the hotel fire & life safety/emergency procedures
- Perform other reasonable duties assigned by the assigned by the Management
Qualifications
- Bachelor s Degree in Human Resources Management / Hotel Management
- Minimum 3 years of training/facilitation experience in Hotels
- Excellent reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, & PowerPoint
Additional Information
- Strong leadership, interpersonal and negotiation skills
- Excellent communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.