- Visit customers for recovery of overdue loan payments.
- Follow up with customers through field visits and phone calls.
- Negotiate repayment plans as per company policy.
- Maintain accurate recovery records and update customer status.
- Achieve assigned recovery targets and manage delinquent accounts.
- Submit daily/weekly recovery reports.
- Ensure all recovery activities comply with company policies and applicable regulations.
- Perform other responsibilities assigned by the Recovery Department.
Preferred candidate profile
- 1-2 years of experience in MFI Recovery/Collections.
- Basic knowledge of MS Office and field recovery applications
- Mandatory Requirements
- Two-wheeler with a valid driving license.
- Android smartphone.
Perks and benefits
- Travel Reimbursement
- BYOD (Bring Your own Device)
- Other advantages PF,ESIC, Gratuity, Health Insurance and Term Insurance as well ( As per applicability)