Job Responsibility:

- Understands the various computer screens and how to utilize them effectively
- Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
- Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
- Adheres to all company and specific Contact Centre policies and procedures
- Completes any work as assigned by Management

Knowledge, Skills and Other Abilities:

- Strong process orientation
- High energy, High Integrity & Work Ethics
- Solid interpersonal skills & ability to communicate effectively
- Strong problem solving skills.

Educational & Essential Experience:

- Bachelor's Degree or Undergraduate dropouts
- 6 Months BPO or travel experience
- Excellent Written and spoken communication,



business technical writing
- Computer Skills ability/experience using computer applications
- Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts)
- Open to work in a blended environment(Voice &Chat;/Email)

Contact Details:

Contact person - HR Susmitha Subramani

Contact NUmber - (phone hidden)

Email id : [email protected]

Address:
4th & 14th Floor, MSR North Tower,Dr. Punith Rajkumar Road,Outer Ring Road, Nagavara Junction,MS Ramaiah North City, Manyata Tech Park,Bengaluru, Karnataka 560045 Carry a hard copy of your resume. Mention " Susmitha " on resume.

📌 Customer Support Executive (Karnataka)
🏢 Atain
📍 Karnataka