Job Description

- Handle inbound voice calls from Flipkart (FK) customers

- Provide accurate information and resolve customer queries professionally

- Communicate fluently in Hindi and English (spoken & comprehension)

- Maintain quality, productivity, and customer satisfaction standards

Eligibility Criteria

- Excellent communication skills in English & Hindi

- Permanent Work from Home (WFH)

- A laptop with a minimum of 8 GB RAM & Windows 10 is mandatory.

- Wi-Fi is mandatory.

- Graduate/ Undergraduate / Fresher / Experienced candidates can apply

- Experienced candidates must have minimum 6 monthsdocumented experience in:
BPO / Customer Service / Sales / Marketing / Hospitality / Aviation / Counseling

- Male & Female candidates eligible

- 6 days working with 1 rotational week off

- Immediate joiners preferred

- Paid training (certification mandatory post training)

Selection Process

- HR Round

- Functional Round

- Typing Test 18 WPM / 85% accuracy (minimum)

- Voice Versant Test Level 4 (minimum)

Salary

- Fresher: 14,200 In hand ( Apprentice )

- Experienced: 17680 to 18000 CTC per month

📌 Customer Care Executive ( WFH ) (Uttar Pradesh)
🏢 STARTEK Aegis Customer Support Services
📍 Uttar Pradesh