1. Manage back office operations, ensuring efficient data entry, MIS reporting, and CRM maintenance along with Client Data Management.
2. Handle customer queries via phone/calls, email, or whatsapp support with a blended process approach.
3. Provide exceptional client servicing through effective communication and timely resolution of complaints.
4. Utilize advanced Excel skills to analyze data and generate reports for business insights.
5 . Pref Exp.in Courier Operations/Logistics/Ecommerce/IT sector/MIS/Telecalling/Customer Support
Preferred candidate profile
1. Min 6 mths. experience in data entry operations/ back office/MIS/Data
2. Candidate should be well proficient in Excel, E-mails and fluent in Hindi + English
3.Solid proficiency in Advance Excel functions and Data Management
*ONLY NASHIK CANDIDATES/ CANDIDATES WILLING TO MOVE TO NASHIK APPLY
📌 Back Office Executive (Maharashtra)
🏢 Alphabetics Business Machines
📍 Maharashtra
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