- Work Hard - Consistently puts in effort, plans, and tracks daily progress to achieve targets.
- Execute with Rigor - Takes responsibility for meeting targets with focus and effort.
- Own It - Maintains honesty and fairness in all interactions in line with the organization's policies.
- Act with Integrity
Duties and Responsibilities
- To achieve collection targets of the Respective Branch assigned, ensuring meeting PI Targets.
- Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within cost limit specified on a monthly basis.
- Ensuring legal guidelines are complied for the entire collection structure in letter and spirit.
- Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force.
- Ensure adherence to the Code of Conduct.
- Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.
Required Qualifications and Experience
- People Management skills.
- Demonstrated success & achievement orientation.
- Excellent communication skills.
- Negotiation Skills.
- Strong bias for action & driving results in a high-performance workplace.
- Demonstrated ability to lead from the front.
- Excellent relationship skills.
- Affirmative in nature, Strong Leadership Skills, Clarity of thought, and perseverance.
- Exceptionally high motivational levels and needs to be a self-starter.
- Working knowledge of computers.
Locations
- Job Level: GB02
- Job Title: Deputy Manager - Debt Management Services - Consumer, Consumer - FLOW SF Digital, Consumer - FLOW SF Digital SOUTH & WEST
- Job Location Country: India
- State: TAMIL NADU
- Region: South
- City: Chennai
- Location Name: Chennai - Anna Salai
- Tier: Megapolis