Project Role: Application Support Engineer
Project Role Description: Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills: Workday Studio
Good to have skills: NA
Minimum 5 year(s) of experience is required
Educational Qualification: 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a energetic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of business processes, all while maintaining a focus on delivering high-quality support to users and stakeholders.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and proactively address potential issues.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Workday Studio.
- Strong understanding of application support processes and methodologies.
- Experience with troubleshooting and resolving software issues.
- Familiarity with system integration and data management.
- Ability to work collaboratively in a team-oriented environment.
Additional Information:
- The candidate should have a minimum of 5 years of experience in Workday Studio.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.