We are seeking an experienced Passenger Service Team Leader to manage check-in, boarding, arrival, and customer service operations while ensuring high service standards and regulatory compliance.
Key Responsibilities
* Supervise passenger service agents during shifts.
* Ensure smooth check-in and boarding operations.
* Handle passenger escalations and service recovery.
* Monitor airline service standards and compliance.
* Coordinate with airline representatives and airport stakeholders.
* Prepare operational and performance reports.
Requirements
- Graduate in any discipline
- 3–6 years of passenger service experience
- Prior team handling experience preferred
- Excellent communication and customer service skills
📌 Team Lead -Airport Ground Staff (Delhi)
🏢 Aviation Indeed™️
📍 Delhi
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.