Indastro is a leading astrology platform delivering accurate and timely astrological services to clients worldwide. We are looking for a proactive and organized qualified to assist in managing our internal processes and ensure seamless client service.

The Process & Operations Manager will oversee the end-to-end workflow at Indastro, ensuring smooth operations from order placement to final report delivery. This role requires someone detail-oriented, solution-focused, and capable of managing both internal processes and client interactions effectively.

Key Responsibilities:

- Oversee the entire internal workflow: tracking pages or information to be published on the platform, assign work and ensure deadlines are met.
- Liaise and coordinate between internal teams (Content, IT, Astrology, etc.) to ensure smooth operations and timely resolution of issues, if any.
- Monitor client orders, queries, and feedback,



supporting communication to ensure high-quality client service.

Skills & Attributes:

- Excellent written and verbal English communication.
- Highly organized, detail-oriented, and proactive with experience of using AI services that can add efficiency.
- Strong problem-solving and decision-making skills.
- Quick learner with the ability to manage multiple tasks efficiently.

Experience & Education:

- Minimum 2-3 years of relevant experience in operations, administration, or process management.
- Bachelor's degree in relevant disciplines (e.g., Business Administration, Management, or equivalent) from a recognized or premium institute.
- Higher management studies (e.g., MBA, PGDM) are a plus.

📌 Process Manager (Delhi)
🏢 Indianet Consultants
📍 Delhi