Job Description Job Title: Virtual Medical Assistant (VMA) N Location: Office (Mohali) / 5 Days (Night Shift) N n About the Role: N nWe are looking for a dependable and detail-oriented Virtual Medical Assistant (VMA) to join our healthcare team. The ideal candidate will manage patient communications, maintain accurate electronic health records (EHR), coordinate prior authorizations, and provide day-to-day administrative support to providers. This role plays a key part in ensuring smooth operations and exceptional patient service. N n Key Responsibilities: N nn Serve as the primary point of contact for patient calls regarding appointments, medications, lab results, and general inquiries. N Maintain and update patient records in the EHR system with accuracy and confidentiality. N Coordinate prescriptionrefills and manage prior authorizations for medications, treatments, and procedures. N Support physicians and nurses with documentation, scheduling, and coordination with home health and DME services.



N Ensure compliance with HIPAA and organizational policies. N Provide patient education and assist with understanding treatment plans and insurance coverage. Nn n Qualifications: N nn Education: Associate degree or certification in medical assisting. N Experience: 1–2 years in a medical administrative or assistant role (virtual experience preferred). Hands-on experience with EHR systems (EPIC, Cerner, AthenaHealth, ECW) and prior authorization processes highly desirable. Nn n Skills: N nn Excellent verbal and written communication N Strong organizational and multitasking abilities N Proficiency with Microsoft Office and Google Workspace N Problem-solving and time management skills N Attributes: Compassionate, proactive, and able to work independently in a rapid-paced environment. Nn nKindly share CVat [email protected]. N

📌 Virtual Medical Assistant (Punjab)
🏢 Nath Outsourcing Solutions
📍 Punjab