Job DescriptionArea Operations Manager-Last MileLocation: KeralaRole OverviewDropX Logistics is looking for an experienced Area Operations Manager- Last Mile to lead and manage end-to-end last-mile operations across Kerala. The role will be responsible for driving operational excellence, improving delivery performance, optimizing costs, and ensuring consistent service quality across all DropX stations.Key Requirement (Non-Negotiable)Prior experience working in Amazon Last Mile Operations is mandatory.The candidate must have previous experience:
- Working directly with Amazon Operations OR
- Managing Amazon EDSP (Delivery Service Partner) operationsCandidates without Amazon last-mile operations experience will not be considered.Key Responsibilities- Own end-to-end last-mile operations across DropX stations in multiple states.- Drive station performance against key operational metrics and client SLAs.- Manage and improve delivery performance, productivity, and cost efficiency.- Lead station managers, cluster teams,



and operational leadership teams.- Implement standard operating processes across locations.- Identify operational gaps and drive continuous improvement initiatives.- Ensure compliance with Amazon operational requirements and processes.- Manage manpower planning, productivity, and resource optimization.- Handle operational escalations and ensure timely resolution.- Work closely with business and client teams to achieve growth and service objectives.Candidate Requirements- Mandatory: Previous experience in Amazon last-mile operations (Direct Amazon / Amazon EDSP Partner).- 5+ years of experience in last-mile logistics, e-commerce, or delivery operations.- Robust understanding of Amazon delivery station operations and processes.- Experience managing multi-cluster operations.- Proven ability to lead large teams and multiple operational layers.- Strong analytical, problem-solving, and execution skills.- Experience in cost optimization and operational improvement.- Willingness to travel extensively across operational locations.

📌 Area Operations Manager-Last Mile (India)
🏢 DROPX LOGISTICS
📍 India