Job Purpose/ObjectiveProvide support to Business Unit, to continuously improve terminal operations and make them more efficient, cost effective and customer-centric Develop, direct and implement BU operational strategic direction in line with the GOE pillars.Leadership & EngagementPerformance, Efficiency & Reliability in a Secure EnvironmentLong-Term Strategic View and Continuous Improvement The main responsibility of this role is owning (alongside CEO/COO) the execution and alignment of Ports & Terminals Lean Business System (LBS) across business unit. The LBS program is a strategic transformation initiative to drive process standardization, collaboration and improvement behaviors and tools across DPW Operations, Engineering and HSSE. These activities are related to the successful implementation of lean problem-solving capabilities, process standardization, improvement initiatives, performance, and operational daily management systems, including the development of new ways to collaborate more effectively and efficiently Key responsibilities Operational Excellence & Process Improvement:Driving cultural change and embedding lean principles into leadership frameworks, shaping long-term operational strategies to foster a culture of continuous improvement.Positively coach, influence and actively manage leadership behavioral change according to the principles and practices developed in the LBS programCoordinate and drive the local implementation of the LBS elements, including Process Standardization, Daily Management, Lean Academy and Problem Solving/ Improvement activities (Kaizens)Take ownership of local implementation activities using defined tools and methodologies where applicable and ensure ongoing coordination of local resources involved in corporation with the BU management. Collaborating with regional and global leadership teams to align LBS strategies with business objectives.



Influencing C-level leaders to ensure long-term integration of lean principles into organizational cultureAccountable for achieving significant performance improvements, operational excellence, and financial results, and ensuring the delivery of impactful, sustainable results through the LBS program Ensure the sustainable implementation of improvements from Daily Management and Strategic Kaizen activitiesDevelop and execute a multi-year strategic roadmap to mature LBS initiatives and ensure sustainable improvements. Leverage data-driven insights to track performance, optimize operations, and guide continuous improvement initiatives, and foster innovation in lean methodologies to ensure the business is future-proofedGeneral Accountabilities Build a strong team (where necessary) by attracting & retaining talent, leading, coaching, mentoring & supporting all direct reports, and recommend their remuneration. Create an environment that is supportive of learning, training and developing team’s competencies. Must be able to convey feedback in a positive or constructive way. Drive, recognize and reward BU team’s process improvement performance, providing them with guidance for further improvement.Encourage open dialogue and communication so that activities run consistently smoothly.Reinforce DPW culture, values & reputation & ensure compliance with DPW policies.OtherAct as an ambassador for DP World always when working; promoting and demonstrating positive behaviors in harmony with DP World’s Principles, values,



and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies QUALIFICATIONS & COMPETENCIES Skills and CompetenciesAt least 5-8 years of experience in lean training or a Continuous Improvement deployment roleOpen and embracing of change and change management.Lean, Six Sigma and/or Project Management certification Good presentation and facilitation skillsAbility to challenge, mentor and coach senior leaders Strong change management and interpersonal skills, able to focus on business impact and change in behavior for the new ways of working and thinking Ability to drive implementation of new processes and support the organizational changesAbility to communicate at all levels across the local organization and guide them toward the local achievementsEffective negotiation and conflict resolution skillsGood workshop facilitation skills, with the ability to adapt to local cultural differencesResults driven with a strong analytical and problem-solving skill setOpen minded, positive attitude and high drive to succeed and break through barriersAbility to perceive situations from different perspectivesClear, persuasive and collaborative communication & influencing skillsProactively addressing problems jointly with stakeholders before they grow acuteExperience with working in virtual project team and working with external consultants is also preferredStakeholder Internal : DPW Regional Office and DPW Head Office - Progress and update meetingsExternal : Partners / Vendors - Project solution assistanceEducational Qualification (min)Bachelors degree Preferred Certifications if any - Range/ Min no of years - of overall Experience required - Overall 7-14 years of experience out of which minimum 5 years into Lean projects. Min no of years of Industry specific experience required, if any & the industry type - 7-14 years’ experience within container terminal operations or Engineering out of which minimum 5 years into Lean projects

📌 Deputy General Manager - Process Excellence - Ports & Terminals - Chennai (Tamil Nadu)
🏢 DP World
📍 Tamil Nadu