Who we areVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.#VOIS #BeUnrivalled #CreateTheFutureAbout this RoleWe are seeking a Change Management Specialist to support large-scale transformation initiatives across VOIS. This role focuses on executing structured change interventions that enable successful programme delivery in a complex, global environment. The position involves translating strategic plans into practical actions, supporting teams through transition, and ensuring strong stakeholder engagement and adoption of changeWhat you’ll doExecute change management strategies aligned to transformation programmesConduct stakeholder analysis, change impact assessments, and readiness evaluationsDeliver change interventions such as communication, training, and coaching sessionsMaintain key change artefacts including stakeholder maps, communication plans, and training materialsFacilitate workshops and feedback sessions to drive team-level adoptionTrack, monitor, and report on change adoption metrics for continuous improvementCollaborate with programme stakeholders to coordinate change activitiesIdentify and escalate risks, resistance,



and dependencies related to change initiativesEnsure alignment of change activities with programme milestones and timelinesSupport local market teams in executing change plans and gathering insightsPartner with HR and Communications to deliver clear and consistent messagingContribute to leadership-level updates and ensure alignment with organisational communication standardsWho you areExperienced in change management within transformation programmesFamiliar with both agile and waterfall delivery methodologiesSkilled in communication, coaching, and facilitation across diverse teamsAble to influence stakeholders and work collaboratively in cross-functional environmentsComfortable managing multiple priorities in a fast-paced settingKnowledgeable in change management frameworks, stakeholder engagement, and communication planningExperienced in supporting behavioural change and readiness assessmentsFamiliar with training and coaching techniques to drive adoptionCapable of tracking change effectiveness and managing resistance strategiesProficient in Microsoft Office tools including PowerPoint, Word, Excel, and SharePointRelevant certifications in Change Management, Agile, or Project Management are advantageousNot a perfect fit?Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.What's in it for youOpportunity to work on global transformation programmes within a leading telecommunications organisationExposure to cross-functional, multicultural teams across multiple geographiesA collaborative and inclusive environment focused on innovation and continuous improvementOpportunities to build expertise in change management practices and frameworksEngagement in impactful initiatives that drive organisational transformationWhat skills you will learnAdvanced change management execution and adoption strategiesStakeholder engagement and influence in complex environmentsCommunication planning and delivery across global audiencesData-driven tracking and reporting of change effectivenessCoaching and facilitation techniques to enable behavioural changeVOIS Equal Chance Employer CommitmentVodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.Join UsAt Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.AlertAt Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.Follow us on social mediaLinkedIn: https://www.Linkedin.Com/company/vois/Facebook: https://www.Facebook.Com/voisglobalInstagram: https://www.Instagram.Com/voisglobal/You can also chat with our employees to learn more about our projects: https://lnkd.In/dpkrcvR2

📌 Change Management Specialist (Pune)
🏢 Vodafone Italia
📍 Pune