Company Description Myedubag Education Private Limited is a school education-focused company established in May 2022 to provide children with high-quality learning resources. The organization is dedicated to supporting schools, students, and families by offering curated educational materials that make learning more effective and engaging. Myedubag aims to bridge gaps in access to learning tools, ensuring that students can develop strong academic foundations. The company fosters a collaborative, learner-centric environment where team members contribute directly to improving the education experience for children.

Location -Modipuram,Meerut

Role Description The Customer Care Representative is a full-time, on-site role based in Meerut. The person in this position will handle inbound and outbound calls, respond to customer inquiries, and provide clear information about Myedubag's products and services. Daily responsibilities include resolving issues, tracking requests, coordinating with internal teams to ensure timely solutions, and maintaining accurate records of interactions. The role also involves following up with customers to confirm satisfaction, collecting feedback to improve services, and adhering to company policies and quality standards.



The Customer Care Representative will represent the brand professionally, support parents, schools, and partners, and contribute to a positive customer experience.
Qualifications

- Candidates should possess strong Communication and Interpersonal Skills to engage effectively with parents, students, and school staff.
- Candidates should possess Customer Service and Customer Support skills to handle inquiries, resolve issues, and provide consistent assistance.
- Candidates should possess Customer Satisfaction skills to ensure positive experiences, manage expectations, and gather feedback for improvement.
- Ability to communicate clearly in English and local languages, both verbally and in writing.
- Basic computer proficiency, including use of CRM tools, email, and office applications.
- Previous experience in customer-facing or support roles, preferably in education or service-oriented sectors, is an advantage.
- Solid problem-solving attitude, patience, and the ability to remain calm under pressure.
- Minimum educational qualification: high school diploma; a graduate degree in any discipline is preferred.

📌 Customer Care Representative (Meerut)
🏢 Myedubag Education Private
📍 Meerut