Job Description

Brief Job Description

- Execute cash application activities, including posting customer payments, clearing invoices, and handling unapplied/on-account cash.
- Perform invoice adjustments, including corrections, credit/debit memo processing, match off and resolving billing discrepancies.
- Download deposit details or related documents from bank websites
- Retrieve deposit details or related documents from imaging
- Complete the processing of deposit received daily in Oracle
- Maintain and update Customer Master data in ERP systems, ensuring accuracy, completeness, and compliance with client policies.
- Consult with Team Lead to resolve any exception
- Robust communication skills to deal with the client and effectively document process updates, create SOPs, and ensure clear sharing of knowledge within the team.
- Providing training for new team members
- Willing to work in 6 PM – 3 AM shift as per the process requirement.

📌 Senior Executive (Kochi)
🏢 EXL
📍 Kochi