Customer Service Representative

Start Date

Starts Immediately

CTC (ANNUAL)

Market-competitive salary Competitive salary

Experience

No experience required

No experience required

Apply By

Not Provided

Posted few hours ago

Fresher Job

Be an early applicant

About the job

Job Title: Customer Service Executive Location: Vikhroli Experience: 0-2 Years Working Days: 6 Days a Week Weekly Off: 1 Rotational Week Off Employment Type: Full-Time

Job Summary

We are looking for enthusiastic and customer-focused Customer Service Executives to join our team in Vikhroli, Mumbai. The ideal candidate will be responsible for handling customer queries, providing accurate information, resolving concerns, and ensuring a positive customer experience. Freshers and candidates with up to 2 years of experience are welcome to apply.

Key Responsibilities

- Handle Inbound/Outbound customer interactions via phone, email, chat, or other communication channels.
- Respond to customer inquiries in a professional and timely manner.
- Resolve customer complaints and escalate complex issues when required.
- Maintain accurate records of customer interactions and transactions.
- Provide product, service, and process-related information to customers.
- Follow company policies, quality standards, and customer service guidelines.
- Meet individual and team performance targets.
- Coordinate with internal departments to ensure timely issue resolution.
- Build and maintain positive customer relationships.

Required Skills & Qualifications

- Graduate/Undergraduates can apply (depending on company requirements).




- Excellent verbal and written communication skills in English;
- Basic computer proficiency and familiarity with MS Office.
- Good problem-solving and interpersonal skills.
- Ability to work in a fast-paced environment.
- Customer-centric attitude and willingness to learn.

Preferred Qualifications

- 0-2 years of experience in customer service, customer support, BPO, call center, or related roles.
- Freshers with strong communication skills are encouraged to apply.

Working Conditions

- Location: Vikhroli, Mumbai
- Shift: Rotational shifts (if applicable)
- Working Days: 6 days per week
- Weekly Off: 1 rotational week off

What We Offer

- Competitive salary and incentives (if applicable)
- Training and career development opportunities
- Supportive work environment
- Growth opportunities within the organization

How to apply:

Click on the below mentioned link to register and apply for this job.

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Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Customer Service Representative - Fresher (Maharashtra)
🏢 WNS
📍 Maharashtra