Job Title : SmartComm DeveloperExperience : 6+ YearsLocation : Bangalore / HYD / KochiEmployment Type : Full-timeJob Summary : We are seeking an experienced SmartComm Developer with 6+ years of hands-on experience in SmartComm Platform to design, develop, and support customer communication solutions. The role involves building scalable, high-quality document generation solutions aligned with business and compliance requirements.Key Responsibilities : 1. SmartComm : - Design, develop, and maintain customer communication solutions using SmartComm.- Develop and enhance templates, layouts, rules, scripts, and content libraries.- Implement batch and real-time document generation solutions.- Work with XML, XSLT, and data mapping for document composition.2. Integration & Technical Design : - Integrate SmartComm with upstream/downstream systems (CRM, Core systems, ECM, Archive).- Develop solutions using SmartComm Designer, Design Manager, and Communications Server.- Support document distribution via print, email, PDF, and digital channels.- Ensure solutions meet performance, scalability, and security standards.3. Maintenance & Support : - Perform defect analysis, bug fixes, and performance tuning.- Provide production support and handle incident resolution.- Participate in root cause analysis and preventive improvements.4. Collaboration & Stakeholder Management :



- Work closely with business analysts and stakeholders to understand communication requirements.- Translate business requirements into technical designs.- Support UAT and production releases.- Provide technical guidance to junior developers.Required Skills & Qualifications : 1. Technical Skills : - 6+ years of experience in SmartComm/OpenText Exstream.- Strong hands-on experience with : SmartComm/Exstream Designer & Design Manager, Control Center / Communications Server, XML, XSD, XSLT, and Scripting (JavaScript or Exstream scripting).- Experience with document composition, batch processing, and real-time generation.- Good understanding of print and digital communication workflows.2. Tools & Platforms : - Experience with version control tools (Git, SVN).- Familiarity with Unix/Linux environments.- Experience with CI/CD pipelines is a plus.3. Domain & Soft Skills : - Experience in Banking, Financial Services, Insurance (BFSI) is preferred.- Robust analytical and problem-solving skills.- Good communication and documentation skills.- Ability to work independently and in a team-oriented setting.- Experience working in Agile/Scrum environments.- Individual role.Nice to Have : - OpenText certification in Exstream / SmartComm.- Experience with regulatory and compliance-driven communications.- Exposure to cloud environments (AWS/Azure). (ref:hirist.tech)

📌 ThoughtFocus - SmartCOMM Developer (Kochi)
🏢 ThoughtFocus Information Technologies Pvt
📍 Kochi