We are Hiring Experienced resources for Service Desk Management Profile for our Leading MNC.
LOCATION : Gurgaon
JOB DESIGNATION : SERVICE DESK MANAGEMENT
JOB DESCRIPTION : Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. Delivering customer service through multiple channels including human, digital, self -service, and automated.
Requirements
- Graduation is a must.
- Email etiquette and excellent verbal communication skills without any MTI
- Good problem solving and analytical skills
- Excellent customer service skills
- Preferred IT Graduate with basic troubleshooting knowledge.
- Must be flexible to work in night shift.
- Work from office
3 Rounds of interview
1. Screening over the call
2. Berlitz / Versant
3. Ops
- Must be able to explicit all the above rounds.
Benefits
Salary for technical graduate freshers : 25k CTC
Both way Cab facilities/ PF/ ESI.
📌 IT Freshers for Service Desk Management|| Gurgaon (Gurugram)
🏢 Important Group
📍 Gurugram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.