Job Title: Admission Counselor / Senior Admission Counselor

(Telecounseling)

Organization: Chandigarh University

Location: Gharuan, Mohali, Punjab

Contact Details

? Email: [email protected]

Key Responsibilities

1. Telecalling & Lead Management

Make 100+ outbound calls daily to prospective students and parents from assigned databases

Handle inbound inquiries via phone, WhatsApp, and email professionally

Conduct cold calling and ensure consistent follow-ups on leads

Maintain accurate records of interactions, follow-ups, and lead status in CRM systems

Track daily, weekly, and monthly performance metrics (calls, conversions, enrollments)

Achieve assigned admission and enrollment targets

2. Admission Counseling

Counsel students and parents on academic programs, eligibility, admission procedures, fee

structures, scholarships, and important deadlines

Assess student profiles and recommend suitable courses





Build trust and maintain long-term relationships with prospects

Guide applicants throughout the admission process until successful enrollment

Apply effective counselling and persuasion techniques to convert leads into admissions

Eligibility Criteria

Bachelor’s degree in any discipline

1–3 years of experience in admission counseling, telecalling, or education sales

Experience in the Education/EdTech sector preferred Key Skills

Admission Conversion & Lead Nurturing

Student Counseling & Relationship Management

CRM & Lead Management

Robust Communication & Interpersonal Skills (English proficiency required)

Objection Handling & Negotiation

Follow-up & Engagement Techniques

Basic computer skills (MS Office, CRM tools)

(Vacency for Females only)

📌 Admissions Counselor (India)
🏢 Chandigarh University
📍 India