The housekeeping executive/associate shall be responsible for maintaining the cleanliness of the hotel/backpacker hostel including rooms, lobbies, public areas, restaurants and all spaces ensuring the highest standards of hygiene, cleanliness, and service as per company defined guidelines.
Key responsibilities
- Understanding of the hospitality/hotel industry with extensive work experience
- Understanding of the company's operational standards
- Understanding the nuances of managing a hotel under a brand network
- Understanding of cleaning and sanitisation procedures
- Ensuring various spaces in the hotels are timely cleaned, sanitised and prepared for incoming guests
- Maintaining cleanliness of public areas such as lobbies, restaurants, restrooms, receptions, etc.
- Understanding of various cleaning agents, equipments, materials, supplies, etc.
- Reporting maintenance and safety issues promptly
- Following health and safety regulations and sanitation policies
- Conducting regular audits to ensure compliance with standard operating procedures (SOPs)
- Coordinating with the front desk and kitchen departments as required
- Managing operational quality with attention to detail on various parameters such as infrastructure, services, operations, etc. to ensure high service quality
- Handling & resolving escalations and grievances
Qualifications
- Min. qualification - 12th pass or diploma in hospitality
- Min. 1 year of experience in a hotel, hostel, guest house, etc.
- Outstanding communication, interpersonal & time-management skills
- Adaptable to relocate anywhere in southern India
- High attention to detail
📌 Housekeeper (Kottayam)
🏢 The Hosteller
📍 Kottayam
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.