Role: Operations Executive Department: Soft Services / Technical Services / Manpower Services Operations Location: Mumbai / Navi Mumbai Experience: 4–8 years in Facility Management / Manpower Operations Role Summary We are hiring a proactive and structured Operations Executive to manage end-to-end operational control across 8 to 15 client sites within an assigned cluster.

This is a field-active, accountability-first role responsible for daily manpower deployment verification, attendance accuracy, issue resolution, client communication, payroll input validation, site audits, and MIS reporting.

The ideal candidate is not a data-entry person – they are an analytical operations controller who verifies field data, drives closures, manages clients, and ensures that every site is running at full contracted strength with zero service gaps .

Key Responsibilities • Verify daily attendance across all cluster sites; identify gaps, absenteeism, and replacement requirements. • Coordinate manpower backfills and temporary replacements to maintain 100% deployment fulfillment. • Review field site visit reports daily; conduct independent site visits for ground-level verification. • Act as the primary client interface for operational issues, complaints, and manpower status updates. • Validate payroll inputs, OT logs, rosters, and leave records before payroll cut-off. • Maintain live issue trackers across all sites with owner, status, and resolution timelines. • Prepare and submit Daily Attendance Dashboard, Weekly MIS, and Monthly MIS reports on time.



• Coordinate toolbox talks, SOP refresher sessions, and induction training with documentation. • Ensure compliance with grooming, uniform, PPE, ID card, onboarding, and statutory documentation standards. • Review EOD updates from Field Executives and plan next-day priorities and site visit schedules.

Required Skills • Multi-site manpower operations and deployment control • Client communication and complaint handling • Attendance and payroll verification • Excel, MIS, and reporting discipline • Issue tracking, follow-up, and escalation handling • Site audit and compliance monitoring • Team coordination and supervisory oversight • Operational pressure management Experience • 4–8 years in facility management, manpower services, soft services, technical services, or related manpower-intensive operations. • Minimum 3 years of direct multi-site manpower deployment and attendance control experience. • Prior experience in client coordination, payroll verification, OT management, and MIS reporting. • Team handling experience – managing Site Executives, Supervisors, or ground manpower teams.

Education • Graduate in any discipline.

Diploma or degree in Facility Management / Operations is preferred. • Proficiency in MS Excel, Word, and Power

Point is mandatory.

Preferred Industry Background • Facility Management | Housekeeping | Technical / MEP Services | Manpower Supply | Security Services | Hospitality Engineering | Industrial Services

📌 Operations Executive (India)
🏢 ACCORDIBLE
📍 India