Edme is looking for Relationship Manager for managing Motor Insurance business through dealer tie ups
Location: West Bengal ( Near Durgapu
r)
Achieve Revenue Targ
- ets Generate Revenue for Edme & achieve assigned OD targets by Maintaining penetration, new channel acquisition, increasing Average Ticket Size and renewal retention targ
- ets Call periodic meetings with the dealerships (Dealer Principle/ Insurance/sales/workshop Teams) and insurers for critical issue resolution, engagement and revi
- ew. Circulate and initiate dialogues around dealer performance MIS to all the dealers and sales heads for tracking regions of growth/ de-growth and partners’ profitabili
ty. Dealership Relationship Managem
- ent Maintain effective & value adding relationships with all stakeholde
- rs. Create win-win situations for all business stakeholde
- rs. Ensure timely MISP fees disbursement to dealer partne
- rs. Periodically Visit dealership sites, workshops and maintain formal as well as informal network with th
- em. Resolve dealer queries, B2B partner queries and escalate issues to the Regional Head / Program Manager B2B, as & when requir
- ed. Coordinate & maintain relations with the insurers to ensure smooth and hassle free claim settlemen
- ts.
Take feedback from the dealerships / B2B partners on the services and that of the insurance companies to ensure end customer satisfaction and consistent improvement in the services offe
red Train
- ing Impart trainings on Basics of Insurance, motor insurance & regulatory guidelines to dealer sales & workshops executiv
- es. Training on customized products and their advantages to customers/deale
- rs. Resolve all product & service related queries and escalate issues as & when requir
ed.
Branding & Visibi
- lity Maintain & Track penetration of the produ
- cts. Ensure that service levels are maintai
- ned.solicit dealers / PARTNERs for selling insurance policies through
- only Tie up with dealers for promotion of products during renewal camps organized by PART
NERsAudit & Compli
- ance Ensure that Designated person is trained and updated with regulatory guidelines & changes, if
- any. Reconciliation of MISP fee payments to the deal
- ers. Ensure that payment of premium is made by the dealers towards the insurance companies, within TATs. Follow-up with the insurance companies as required for clearance of payments and upload of 64 VB on the po