FIA Technology Services Private Limited
Business Head
Hardware Solutions & Strategic Partnerships
Location
Gurugram
Department
Experience
Reporting To
Sales Hardware Business
1518 Years
Chief Sales Officer (CSO)
Role Mandate
FIA Global is seeking a seasoned business leader to build and scale its Hardware Business as a strategic
growth vertical. This role goes beyond sales execution and requires end-to-end ownership of hardware
revenue, partnerships, channel strategy, commercial optimization, and market expansion across FI/BFSI
ecosystems.
The incumbent will lead the monetization and distribution of banking-grade hardware solutionsincluding
biometric devices, Micro ATMs, tablets, printers, scanners, and related peripheralsacross banks, BC
networks, government institutions, and enterprise channels.
This is a high-impact leadership role for someone who can operate as Business Head of the hardware
vertical, driving category growth, strategic partnerships, and profitable scale.
Key Responsibilities
1. Business Ownership & Revenue Growth
Own the P&L; and growth strategy for FIA's Hardware Business across all FI/BFSI hardware
categories.
Drive revenue expansion through direct sales, channel partnerships, strategic accounts, and
institutional procurement.
Identify white-space opportunities and build new hardware-led business lines within the FI ecosystem.
2. Strategic Partnerships & Ecosystem Development
Build and deepen strategic relationships with OEMs, manufacturers, distributors, and system
integrators.
Structure commercial partnerships, exclusivity arrangements, and co-go-to-market models with
leading OEMs.
Position FIA as the preferred distribution and deployment partner for FI-grade hardware in India.
3. Enterprise / Institutional Sales
Lead large enterprise and institutional sales across Banks, Government Departments, BC Networks,
NBFCs, and Corporates.
Own strategic bid management including tenders, RFPs, rate contracts, GeM opportunities, and
empanelment.




Drive closure of large-ticket deployment mandates and national rollouts.
4. Commercial & Operational Excellence
Develop pricing, margin, and inventory strategies to optimize profitability and working capital.
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FIA Technology Services Private Limited
Partner with supply chain and operations teams to ensure inventory planning, fulfilment excellence,
and deployment SLAs.
Establish governance around collections, partner profitability, and after-sales support.
5. Market Intelligence & Product Strategy
Track regulatory developments, certification standards, and evolving hardware requirements in the FI
ecosystem.
Evaluate emerging technologies and products; recommend portfolio expansion opportunities.
Provide market feedback to OEMs and internal stakeholders for product enhancement and roadmap
planning.
Desired Candidate Profile
15+ years of experience in hardware/device sales with significant exposure to BFSI, Financial
Inclusion, or Enterprise Hardware ecosystems.
Proven track record of managing large hardware portfolios or business verticals with revenue
accountability.
Robust relationships across OEMs, Banks, BC Networks, Government procurement agencies, and
enterprise channels.
Deep understanding of Financial Services hardware ecosystem including Aadhaar authentication
devices, MATMs, and certification/compliance frameworks.
Experience in government procurement, GeM, tendering, banking RFPs, and institutional sales.
Strong commercial acumen with expertise in pricing, margin management, and strategic negotiations.
Entrepreneurial mindset with ability to build and scale a business vertical from growth to maturity.
Why Join FIA Global
At FIA Global, we are building India's most impactful last-mile fintech distribution ecosystemenabling
access, inclusion, and financial empowerment at scale.
FIA Global delivers socially impactful financial and digital products to underserved communities through one
of India's largest networks of micro-entrepreneurs and banking correspondents.
Learn more: www.fiaglobal.com
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