We are seeking energetic and reliable professionals to join our team. The successful candidates will be responsible for solving driver problems and gathering insights from Driver Partners, utilizing company policies to resolve issues. As the first point of contact for drivers, its essential that candidates have a solid commitment to customer satisfaction and the ability to make quick, accurate decisions.Responsibilities:
- Understand Driver Problems and provide the best solutions possible.
- Collect insights from Driver Partners.
- Reach out to as many drivers as possible and encourage them to rejoin the platform.
- Maintain driver satisfaction ratings based on company-set criteria.
Qualifications & Skills:
- Good communication skills in Hindi and English (both written and verbal).
- Basic knowledge of MS Office.
- High-level professionalism and problem-solving skills.
- Customer service experience is an advantage.
- Collaborative working style and ability to adapt to evolving processes.
- Empathy, integrity, and ambition are essential values.
If you're interested and meet the qualifications for this position, please feel free to reach out. I look forward to your confirmation and any questions you might have
📌 Customer Support Executive (Haryana)
🏢 eTeam
📍 Haryana
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