We are looking for an organized and process-driven Operations Executive (Vendor Management) to join our core in-house team at Pietos. In this role, you will not be going on the field. Instead, you will be the central coordinator managing our network of external field verification vendors, ensuring they deliver highly accurate physical address checks within strict timelines.

Role & responsibilities -

- Vendor Coordination: Assign, monitor, and follow up on physical address verification cases with pan-India field partners/vendors.
- TAT Management: Track daily pipelines to ensure vendors submit reports within agreed Service Level Agreements (SLAs) and Turnaround Times (TAT).
- Quality Audit: Review reports and geotagged photographic evidence submitted by vendors to ensure strict adherence to Pietos quality standards before final delivery.
- Dispute Resolution: Handle queries, address escalations, and resolve discrepancies in field reports by coordinating with vendors.




- MIS & Reporting: Maintain daily operational dashboards, vendor performance scorecards, and billing logs in Excel/internal CRM.

Preferred candidate profile

- Experience: 1+ years in BGV Operations, Coordinator roles, or Vendor Management (Candidates from background screening companies will be highly preferred).
- Tech Savvy: Strong proficiency in MS Excel (Data tracking, sorting, filters) and operating CRM platforms.
- Communication: Excellent follow-up and negotiation skills to handle and push external vendors for deliverables.
- Problem-Solving: Sharp eye for detail to spot fake reports or anomalies in vendor submissions.

Perks and benefits

- Growth-oriented role in a rapidly expanding SMB.
- Direct visibility with leadership.
- Fixed day shift with standard corporate perks.

📌 Background Verification Executive (Physical Address Check) (Delhi)
🏢 Pietos
📍 Delhi