Minimum 7+ years of hands-on experience with IBM Maximo Solid experience on Maximo 7.x (current landscape: Maximo 7.6) Knowledge of IBM Maximo Application Suite (MAS) is an added advantage
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Role Overview
We are seeking an experienced IBM Maximo Specialist to support critical operational and project initiatives. The role will focus on advanced application support, system enhancements, and upgrade projects, working alongside internal IT teams and external vendors.
This position requires proven expertise in enterprise asset management systems, strong troubleshooting skills, and the ability to operate in regulated and manufacturing environments.
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Scope of Work / Responsibilities
Operational Support
- Provide L3L4 application support for IBM Maximo
- Collaborate with L1–L2 support teams to resolve incidents and service requests
- Perform root cause analysis and implement long-term fixes
- Support day-to-day system stability and performance
Project & Implementation Support
- Participate in Maximo implementation, enhancement, and upgrade projects
- Support Maximo version upgrades and related testing activities
- Contribute to system configuration, documentation, and deployment activities
- Work with business stakeholders to understand requirements and translate them into system solutions
Functional & Technical Expertise
- Configure, support,
and troubleshoot Maximo modules:
- Maintenance Management
- Inventory Management
- Calibration
- Develop and optimize Maximo reports
- Work with Oracle Database, including:
- Writing and optimizing SQL queries
- Data analysis and troubleshooting
Compliance & Change Management
- Support change management processes, including impact assessment and documentation
- Participate in system validation activities, particularly in regulated environments
- Ensure adherence to internal quality, validation, and governance procedures
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Mandatory Skills & Qualifications
- 7+ years of relevant IBM Maximo experience
- Strong functional knowledge of:
- Maintenance
- Inventory
- Calibration modules
- Experience with Oracle DB, SQL, and Maximo reporting tools
- Proven hands-on experience in:
- Application support
- System implementation
- Strong problem-solving and analytical skills
- Fluent English (spoken and written) – mandatory
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Preferred / Value-Added Experience
- Knowledge or experience with IBM Maximo Application Suite (MAS)
- Prior experience in manufacturing environments
- Exposure to medical device or pharmaceutical (GxP-regulated) environments
- Experience with system validation and compliance documentation
- Knowledge of ITIL-based support models