As an AD, Candidate is Responsible for:

- Responsible for a span in the range of 800 FTEs. The span can vary depending upon process complexity and stage of business
- PL Management by keeping close watch on LLR
- Client relationship management
- Upselling capabilities and performance to add further business scope of work
- Identify and lead projects of high impact within the business
- Manage delivery of clients expectations outlined in the scope of work SOW.
- Manage Day to Day Operations by applying appropriate contractual provisions (scope of work), following quality compliance guidelines, and leveraging expert resources.
- Ability to oversee and manage a team that will handle Backend service delivery for multiple clients/sites/facility.
- This role is to ensure that the Middle management are managing their teams and meets all KRAs SLAs.
- Understand Operations and Corporate Compliance, Policies and Procedures and best practices.
- Respond to all telephonic and email inquiries for clients onsite team in a transparent, concise and timely manner.
- Other duties as outlined by leadership

Qualification:

- Bachelors Degree.

📌 Associate Director (Telangana)
🏢 R1 RCM
📍 Telangana