- GEI is an equal prospect employer and encourages applicants from diverse backgrounds to apply.
- There is an expectation that employees will maintain the values of the Group and will comply with the code of conduct as well as equality, diversity, health, safety policies of the company.
- Key Accountability
Actions
Specific Responsibilities:
1. Academic Governance and Committee Support
Support the coordination of academic governance processes within the CLIENT.
- Provide administrative and operational support for Faculty Boards and academic committees
- Prepare meeting documentation, agendas, and supporting papers
- Record and track actions arising from meetings
- Support the administration of programme approval, review, and modification processes
- Maintain accurate records relating to governance activities
2. Programme Operations Support
Provide operational support across the programme lifecycle.
- Assist with coordinating curriculum changes, programme introductions, and programme closures
- Support operational readiness activities for programmes and modules
- Maintain programme-related documentation and records
Help ensure programme information is accurate and up to date across relevant systems
3. Academic Process Coordination
Support the implementation of institutional academic processes within the CLIENT
- Support the monitoring of student feedback processes and action plans
- Coordinate the collection and organisation of information required for reporting and planning activities
Help ensure compliance with institutional policies and procedures
3. Support for Academic Leadership
- Provide day-to-day operational support to the CLIENT based leadership and programme teams.
- Provide administrative support to senior stakeholders within the CLIENT as required
- Assist with coordination of meetings, documentation, and operational activities
- Support planning activities relating to programme delivery
5. Data Management and Reporting
- Support the collection and management of information required for operational planning.
- Maintain accurate records relating to programmes and academic activity
- Assist with producing reports to support CLIENT planning and governance processes
- Provide operational data to support programme monitoring and review activities at regular intervals.
Reporting Line:
This role will operate in a matrix management environment.
- It will report directly to Programme Administration Team Manager but will be responsible for providing a high-level output to clients and ULaw campuses.
In addition to the responsibilities listed above, the job holder may be required to perform other duties from time to time.
This job description is to be read in conjunction with the relevant Roles and Responsibilities Team Member Level document.
This job description is correct at July 2026. It may vary in consultation with the post holder to reflect changes within the marketplace, in Operations and the University of Law.
General
- In addition to the responsibilities listed above,
the job holder may be required to perform other duties as assigned by the manager from time to time.
- The job holder has a duty to take reasonable care for the health and safety of themselves and of other persons with whom they come into contact at work. The job holder also has a duty to co-operate with the University in complying with any statutory duty or requirement concerning health and safety at work. In particular, they must familiarize themselves with the Health and Safety Policy and its safety and fire procedures.
- This job description is to be read in conjunction with the relevant Roles and Responsibilities Career Level document.
- This job description is correct at July 2026. It may vary in consultation with the post holder to reflect changes within the marketplace and the University.
- The hours of this post will normally be 35hrs per week. The post holder will be required to take a flexible approach to their hours to meet the demands of the role, including covering some teaching weekends & evenings for which time off will be given (to be taken either in the week before or after a study weekend has taken place as non-working days).
Desired Profile
Qualification
- Bachelor's degree in a related field
- Proficient in Microsoft Office and CRM software
- Experience with SharePoint
Skills
Essential
- Excellent written and oral Communication skills
- Good IT skills with the ability to effectively use MS Office suite (particularly Word, Excel and Outlook)
- Experience with problem solving on a regular basis
- Liaison with internal and external customers and building effective working relationships at all levels.
- Managing, prioritising, scheduling of own tasks