Responsibility is to achieve AOP targets of Touch free collections for all products and verticals.Enhancing revenue from Nil Pos, Penal collection and partner commissionDriving Seat utilizationExploring current digital channels.Revenue generation through Penal collection and partner commission
Required Qualifications and Experience
"Graduate/Post-graduate with 2 to 3 years Call Center experienceExcellent communication and Leadership sKnowledge of Dialer campaign managementData analysis Channel Strategy Coordination with inter department viz. Analytics, ITVendor Management and controlling attritionCoordination with channel partners for digital payment Monitoring channel partner wise / Agent wise productivity"