RESPONSIBILTIES

- Handle international customer calls to provide exceptional service.
- Resolve customer queries related to products/services in a timely manner.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with internal teams to resolve complex issues and improve processes.
- Meet performance targets set by the organization.

ELIGIBILITY:

- Excellent Communication in English.
- Minimum 1 Year of Experience is required into International Voice Process.
- comfortable working for night Shifts.
- Work from office
- Only immediate joiners
- Graduation is not required

PERKS AND PERKS

- 5days working 2 week off / Rotational Night Shift
- 2way transport
- Performance based incentives/OTs
- Referral bonus
- Full time

Work location: Hitech city

*NO AR CALLERS/HEALTHCARE EXPERIENCE/ NO FRESHERS/NO DOMESTIC *.

CTC offered - 3.75lpa to 4.5 LPA (Decent hike)

Interview Rounds:

- HR Screening
- Operation Round
- SHL

Contact Person- HR Vinay ((phone hidden))

Please ensure mark your CV with "HR SAIVINAY"

📌 International Voice Process Executive (Telangana)
🏢 Tech Mahindra
📍 Telangana