We are looking for a skilled Spa Supervisor / Floor Manager to join our team at Somara Wellness. The ideal candidate will have a strong background in managing spa operations and leading teams.
Roles and Responsibility
- Supervise and manage the daily operations of the spa, ensuring high-quality service delivery.
- Lead and motivate a team of therapists, trainers, and support staff to achieve exceptional customer satisfaction.
- Develop and implement effective strategies to improve customer experience and increase sales.
- Manage inventory, supplies, and equipment, ensuring efficient use of resources.
- Maintain a secure, clean, and welcoming environment for customers and staff.
- Analyze customer feedback and implement changes to enhance overall customer satisfaction.
Job Requirements
- Proven experience in managing spa operations, preferably as a supervisor or floor manager.
- Strong leadership and communication skills are essential for motivating and guiding a team.
- Excellent problem-solving and analytical skills are needed to handle customer complaints and concerns.
- Ability to work under pressure, prioritizing tasks and managing multiple responsibilities.
- Knowledge of inventory management, supply chain logistics, and equipment maintenance is required.
- A degree in hospitality management or a related field is preferred.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.